Q: I need special software or hardware to read
eBooks?
Ans: All you need is your PC or laptop and the access
right of e-Library syetem.
Q: Once I have subscribed my eBook, will it always be
available?
Ans: Yes, user can have save either eBooks or any
subscribed journals article in article section.
Q: What are the benefits of reading eBooks?
Ans:
- In most cases, eBooks are cheaper than paper books.
- Instantly available worldwide.
Q: If a document is missing or corrupt, what should
I do?
Ans: if you identify a missing or corrupt document
write us on support@diamondbank.com. Include as much detail
as possible in the comments box, e.g. article name,
ISBN/ISSN etc.
Q: How do I see what content I have full text access
to?
Ans: All subscribed content is visible on publisher
page.
Q: I've forgotten my subuser account password what
do I do?
Ans: For password, you can write us on
support@diamondbank.com.
Q: How do I clear my web browser's cache, cookies,
and history?
Ans: Internet Explorer
- In Internet Explorer 8.x, click Tools. If you don't
see the menu, press Alt on your keyboard to show menus.
- Select Delete Browsing History.
- Select the checkbox next to Cookies.
- Click Delete.
- Once your cookies have been deleted, click Okay.
- In Internet Explorer 7.x, click Tools. If you don't
see the menu, press Alt on your keyboard to show menus.
- Click Delete cookies.
- Click Yes in the confirmation window.
Firefox
- In Firefox3.5, click the Tools menu.
- Select Clear Recent History.
- Under "Time Range to Clear," select Everything.
- Select the "Details" checkbox.
- Select the "Cache" checkbox.
- Click Clear Now.
Google Chrome
- Click the wrench icon on the browser toolbar.
- Select Tools.
- Select Clear browsing data.
- In the dialog that appears, select the checkboxes
for the types of information that you want to remove.
- Use the menu at the top to select the amount of
data that you want to delete. Select beginning of time to
delete everything.
- Click Clear browsing data.
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